Please review these policies carefully as they are the terms of sale that govern your purchases at AsiaBooth.com (hereinafter known as AB). They set out your rights and obligations with respect to your purchases, including important limitations and exclusions. Your placement of an order at AB constitutes your agreement that these policies apply to the order, so be certain you understand them before you place your order.
Return Incorrect Item Received
If the item you received is completely different from the one you ordered, please contact us via our Customer Service and provide us the picture proof of the error.
If return is necessary, replacement plus shipping cost reimbursement will be issued to you on receipt of return proof. Please be sure that the incorrect item you return is in the original package and the merchandise is in the same condition in which it was received.
For the incorrect item, if you are able to find a use of it and prefer to keep it, you may suggest that to us and we will offer you a certain discount for buying it.
After receiving the incorrect product, please kindly provide us with proof as below:
- The photos or video of the incorrect item(s)
- The photos, video or screen shot showing the malfunction of the defective item(s)
Because different batches of the products are supplied, the item logo or packaging you received may vary from the one displayed on our website. If all the functions and appearance of the product prove to be correct, please understand that this case will not be included in this policy.
Return Unsatisfactory Products
If you are not happy for any reason with your purchase, then just return it within 10 days of receipt for a full refund or an exchange. If the return is not a result of our error, customers will be required to cover shipping cost both ways. And please make sure the item you send back to us is in the original packaging, and the merchandise is in the same condition. A restocking fee of 15% may apply.
Return Policy For Bra And underwear Items
In consideration of personal hygiene, bra and underwear items are not available for return excluding a quality issue. (The quality problem must be reported within 48 hours of delivery, and pictures clearly showing the defect(s) are necessary). Any return because of unfit size or product not as expected is unacceptable. We will provide an accurate size, please be sure the size is suitable before making purchase.